FAQ’s

It matters so much that we answer all your personal questions and queries, so we reached out to all of our Dumforter Mums and Dads to ask them what it is they would ask and here’s what they felt you’d want to know…

What exactly is Dumforter?

It’s a 3-in-1 Dummy, Teether and Comforter combination, with personality and character. Helping babies to identify different animals, encouraging them to self-soothe and comfort, and helps them through the pain and discomfort of teething. What’s truly unique, every Dumforter comes with its very own attachable / detachable comforter, making nap and bedtime so much easier for baby and you

I love the idea of Dumforter, but my baby will only take a particular type and style of teat and /or dummy…

That’s such a good question, and we’ve had so many parents raise this same concern, and so for all those that decided to give Dumforter a try, because they had been seeing how much other mums and babies were loving it, we were prepared to support it with a 100% refund guarantee if their baby didn’t take to it. To-date I can honestly say, not one refund has been requested, and we’ll be willing to do exactly the same for you. We genuinely don’t know what the magic formula is but I guess that’s baby’s little secret 🙂

How will a Dumforter help my teething baby?

It’s a simple concept, but one our parents are finding so effective. The dummy is surrounded by a beautiful soft silicon that has been purposely created for baby to chomp and chew on. It’s characterisation provides tiny little raised areas on the outer side of the ‘face’ that enables your baby to comfortably place it on his / her gums to help ease the pain of teething. TOP TIP… pop the dummy, the characters face, in the fridge or freezer for a short amount of time, and then give it to baby, the chilled silicon will be gorgeous for their sore little gums

What must I do on receiving my Dumforter?

Inspect carefully before each use. Pull the Soother / Teether in all directions. Throw away at first signs of damage or weakness.
Only use dedicated soother holders tested to EN12586. Never attach other ribbons or cords to a Soother, your child may be strangled by them.

Please do not leave the Soother / Teether in direct sunlight or near a source of heat, or leave in disinfectant (“sterilising solution”) for longer than recommended, as this may weaken the teat.

Replace the Soother / Teether between one and two months of use, for safety and hygiene reasons.

Never dip the teat in sweet substances or medication, your child may get tooth decay.
In the event that the Soother / Teether becomes lodged in the mouth, DO NOT PANIC; it cannot be swallowed and is designed to cope with such an event. Remove from the mouth with care, as gently as possible.

Always use this product under adult supervision.

How do I wash the Comforter?

The comforters can be washed either by hand or machine washed at 30 degrees

Is the Comforter material breathable as my Baby loves to cover her face when she sleeps?

Our gorgeous hand-made comforters are made from two of the most breathable materials. The front animal printed side is 100% polyester and the side touching baby’s body is 100% cotton. The Comforter has been designed to have a slightly narrower piece of material as it gets closer to the baby’s mouth, and has the ability to be attached or detached accordingly. As per our dummies, we ask that this product is always used under adult supervision.

How do I sterilise the Dummy?

The Dummy can be sterilised in a regular steriliser, in the dishwasher or by the more traditional method of hot soapy water, but they CANNOT be sterilised in the Microwave, because if you do, I’m sorry to say your beautiful little character won’t quite ever look the same again

How much is a Dumforter?

They are £14.99 each, or you can grab the entire collection for £60 including 2nd class postage and packaging. No more buying the three separate things, this is your baby’s dummy, teether and comforter in-one

These are more expensive than a regular dummy, can you help me understand why?

Apart from it being 3 things wrapped up in one, a Soother, Teether and Comforter, your baby’s comfort has been in mind in the design every step of the way, using quality, super-comforting materials, which is what our mums are telling us is our ‘secret’ ingredient. The babies are genuinely loving us

What safety testing do you have to support the product?

The safety of our babies is of course paramount, and every part of our product has been tested to the highest quality. The comforter has been tested and successfully passed EN71, and the Soother Teether has been awarded the European Standard EN1400 certification for Europe, SOR2016-184 for Canada and ISO8124 for Australia / New Zealand

What age is the dummy suitable from?

Dumforter has been designed to be suitable from birth, we want to be part of this precious journey with you as long as possible

What shape is the teat?

It’s a round orthodontic silicon teat

What materials have been used to create Dumforter?

We want the best for your baby too, so have chosen super-soft comforting materials

Dummy – Nylon and Silicon
Teat – Silicon
Comforter – Front 100% polyester. Back 100% cotton

Our product is BPA free

Can the Comforter detach from the dummy?

It does detach, it simply un-clips via a little popper that clips over the dummy strap, making it easy to remove them for cleaning or personal choice / comfort

How many ranges does Dumforter have?

We launched our first range ‘in the wild’ in December 2019, with Zsa Zsa Zebra, Pepper Panda, Ellie Elephant, Terry Tiger and Gerry Giraffe.

In late 2020 we launched ‘in the woods’ with Bluey Bear, Otty Owl, Fifi Fox, Harper Hedgehog and Rosie Rabbit.

Are there any other Dumforter products available?

We love what we’ve created, but are very mindful that your little one isn’t going to need a dummy forever.

Our dumfortTED has been lovingly developed for your beautiful baby when they need to move on from the dummy. He’ll help you make the transition as smooth as possible.

Did we answer your question my lovely?

If we’ve missed something that you’d really like to know or ask, I’d love to hear from you personally at johanne@dumforter.co.uk it would be my pleasure to help, and of course add your valuable question to our list to help Mums and Dads visiting our site in the future

© 2021 Dumforter Ltd

VAT Reg No. 312008170
Company Reg No. 09932561
Registered in England & Wales

Patent Pending

 

Voted most Pioneering Baby Comfort Product

© 2021 Dumforter Ltd

Instructions for use & warnings
Terms | Privacy Policy | Cookie Policy

Patent Pending

Voted most Pioneering Baby Comfort Product

VAT Reg No.312008170 and Company Reg No.09932561
Registered in England & Wales

Hi Lovely, we apologise for any inconvenience caused but your dumforter friends are currently stuck in China, and we hope to be able to have them back with you and your babies real soon’.

In the meantime, our gorgeous dumforTED is suggesting that he would love to jump in and comfort your little one’, please visit his page to find out more’

Johanne and the dumforter family xx

 

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